Shipping Policy

This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from Wmchanger (hereinafter referred to as "we", "us", or "our"). By placing an order with us, you agree to comply with the provisions set forth in this policy.

1. Shipping Destinations

We currently ship to the following countries and regions:

If your country or region is not listed above, please contact us at service@wmchanger.com for further assistance.

2. Shipping Costs

Shipping costs vary depending on the destination country, the weight and size of the package, and the selected shipping method. The specific shipping costs will be calculated and displayed at checkout before you confirm your order. Below are the standard shipping cost ranges for each country (based on a package weighing up to 1kg):

For packages exceeding 1kg, additional fees will be charged based on the actual weight. You can view the detailed shipping cost calculation during the checkout process.

3. Shipping Methods and Delivery Times

We offer the following shipping methods, with specific delivery times for each country/region as follows:

3.1 Standard Shipping

3.2 Express Shipping

4. Order Processing Time

Orders are typically processed within 1 - 3 business days after payment confirmation. Processing time may be extended during peak seasons, holidays, or due to product availability issues. You will receive a notification via email once your order has been shipped, which will include a tracking number for you to monitor the delivery status of your package.

5. Customs and Duties

International shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs or product prices. We have no control over these fees, and they vary depending on the destination country's customs regulations. It is recommended that you check with your local customs office for information on applicable duties and taxes before placing your order.

6. Shipping Restrictions

Certain products may be restricted or prohibited from being shipped to specific countries due to local laws, regulations, or carrier restrictions. If you attempt to order a product that is restricted for shipment to your destination, we will notify you and cancel the order, issuing a full refund.

7. Tracking Your Shipment

Once your order is shipped, we will send you a shipping confirmation email containing a tracking number and a link to track your package. You can also track your order by logging into your account on our website and navigating to the "Order History" section.

8. Undelivered Packages

If a package is returned to us due to an incorrect or incomplete shipping address, refusal to accept delivery, or failure to collect the package within the specified time frame, we will notify you. You may choose to have the package reshipped, in which case you will be responsible for the additional shipping costs, or request a refund (excluding the original shipping costs).

9. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at: